We pursue what’s useful for our clients. That includes applying trends where it makes sense. We see where there's a fit for something new and co-develop ways to integrate with what's already in place.
We know it’s important to build capacity. We work hands-on with our clients, usually as an extension to their team. This approach let's us experience first hand where to find motivation and capability, and where new competencies need to be nurtured.
Our consulting engagements have helped our clients with topics such as
When it comes to finding colours that best represents reality, there are often many interpretations. It takes time to explore, test and find matching shades. We find that's the same with data and analytics.
We focus on data as a guide to inform service design. Like colour palettes, it takes time to discover meaning that represents a space operator's values and the types of data-driven decisions and user experiences they seek to deliver.
We stimulate questioning to help our clients understand the potential of the data related to the public spaces they operate. Our lean, cross-functional approach focuses on discovering the bigger picture and possibilities through:
We guide our clients in data-driven innovation and learning. Building upon a foundation of what they already have, we coordinate with in-house and external partner teams to reimagine the experience of ultralocal.
We focus on designing in mechanisms for mutual benefit and continuous improvement through business models, data stewardship and sharing.
We've helped our clients build an ecosystem of modular service integrations: